Thank you for shopping with MERIVALENT. We strive to ensure customer satisfaction with exceptional service and products. In case you are not fully satisfied with your purchase, our refund policy explains the terms and conditions for obtaining a refund.
Certain items are exempt from being returned. Non-refundable items include, but are not limited to:
To initiate a refund, please contact MERIVALENT customer service at [email protected] or by calling 1-800-555-0192. We will provide you with instructions for returning your item and processing your refund.
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. Upon approval, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 10 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service at the email or phone number provided.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that the terms of this Refund Policy are subject to change without notice. We encourage you to review this policy periodically.
Last updated on November 15, 2023.